Accepting relief work and government reservations with a few services available while restoration process is taking place.

Rooms From $309
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Welcome to The Condado Plaza Hilton

We are currently welcoming guests while we undergo restoration process with a few services available.

The following services are being offered: 

  • Environmentally tested appointed guestrooms
  • Air-Conditioning, Power (Back-up Generators)
  • 24 Hour Guest Services Texting system for all Requests at 787.488.5404
  • Hilton Honors points earned during your stay.  
  • WiFi in guestrooms and public areas
  • 24-Hour security
  • Housekeeping  Services offered every other day
  • Cable TV channels
  • Coin laundry
  • 24-Hour Fitness Center
  • Pools in Ocean and Lagoon Tower
  • Food & Beverage Outlets:
    • Denny’s - Always Open (Breakfast, Lunch and Dinner)
    • Starbucks - Open daily 7am – 7pm (Breakfast/Coffee Spot)
    • Eight Noodle Bar – Open daily from 4pm to 10pm (Dinner)
  • Viaggi Gift Shop, Sundry store with Grab & Go items.  Open Monday to Saturday  7am to 7pm and Sunday 10am to 7pm.  
  • Enterprise Rent a Car on site.  Open daily 8am to 5pm.
  • Self-Parking rate of $15 + tax per day (room charge).    


Check-in is located in the Lagoon Tower, Mezzanine level.

Directions to Front Desk: When entering the property, the Lagoon Tower is on the Condado Laguna side of the Property.  Please take the elevators “ M” Floor (directly above Denny’s Restaurant). You will see the reception right away.

What to do

What to do

Find endless ways to play in Puerto Rico. From the beach to the pools to the outstanding amenities, we make it easy to do everything under the sun or absolutely nothing at all.

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Where to stay

Stay with us

Escape to contemporary, chic rooms and suites offering every modern comfort and views unlike any in San Juan.

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Where we are

Who we are

Perfectly poised for discovery; a short walk from Condado, five-minutes from Old San Juan and minutes from the Convention Center and Luis Muñoz Marín International Airport. If you’re feeling adventurous, a 45-minute drive brings you to the El Yunque Rain Forest.

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Hotel Information


4:00 pm


12:00 pm




Self-Parking: $18.96 (Limited Parking)
Valet: $25.65


Service animals allowed: Yes
Pets allowed: No

Hotel Policies


  • Located on the vibrant Condado area of San Juan, overlooking the Atlantic Ocean and Condado Lagoon
  • Just five minutes to historic Old San Juan and cruise piers
  • Walking distance to shopping, dining, museums, historic landmarks and recreational venues
  • Nine restaurants and bars including the flagship, Pikayo 
  • Water sports paradise for kayaking and paddling at the Condado Lagoon and snorkeling at the underwater reef
  • 10 minutes from Luis Muñoz Marín International Airport
  • One mile from the Puerto Rico Convention Center