The hotel is undergoing a comprehensive restoration plan. During this time, we are providing select services & amenities.

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Welcome to The Condado Plaza Hilton

The hotel is undergoing a comprehensive restoration program to continue delivering our recognized hospitality in Puerto Rico. During this time, we are providing the following select services and amenities:

Environmentally tested appointed guest rooms Clean linen and bath towels
Full electricity - back-up generators are available in both Towers Fresh, clean flowing water & Hot water available
WiFi in-room and public areas Air conditioning
Check-in located at Mezzanine Level of the Laguna Tower 24-Hour security
Housekeeping Services offered every other day Cable TV channels
Coin laundry available in the Ocean Tower, Pool Level 24-Hour Fitness Center in the Lagoon Tower, Lobby Level
Pools in Ocean and Lagoon Towers Fully dedicated Event Management and Culinary Team
10 flexible event spaces  

Food and Beverage options: 
Denny's - Always Open
Starbucks - Open daily 5:30am - 7pm - Breakfast/Coffee Spot
Eight Noodle Bar – Open from Thursdays to Tuesdays 4pm to 10pm - Dinner
Moon Bar – Open Thursday, Friday and Saturday from 6pm to midnight
Paseo Caribe, across the bridge walking distance, is open with several Food & Beverage venue options - Lunch and Dinner
Viaggi store with Grab & Go items available. Open Monday to Saturday 7am to 7pm and Sunday 10am to 7pm

Enterprise Rent-A-Car on site available. Open daily 8am to 5pm.

Self-Parking rate of $20 + tax, per day - as room charge

During this restoration period, resort charge is waived until all our services and amenities are restored. There may be some minimal noise as a result of the restoration process taking place.

Temporary Check-in is located in the Lagoon Tower, Mezzanine Level. [Directions: When entering the property, the Lagoon Tower is on the Condado Laguna side of the property.  Please take the elevators “ M” Floor (directly above Denny’s Restaurant). You will see the reception right away.]

Starting on Friday, June 1st, our Front Desk will continue operating from it's original location (Ocean Tower Lobby)

What to do

What to do

Find endless ways to play in Puerto Rico. From the beach to the pools to the outstanding amenities, we make it easy to do everything under the sun or absolutely nothing at all.

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Where to stay

Stay with us

Escape to contemporary, chic rooms and suites offering every modern comfort and views unlike any in San Juan.

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Where we are

Who we are

Perfectly poised for discovery; a short walk from Condado, five-minutes from Old San Juan and minutes from the Convention Center and Luis Muñoz Marín International Airport. If you’re feeling adventurous, a 45-minute drive brings you to the El Yunque Rain Forest.

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Hotel Information

Check-In:

4:00 pm

Check-Out:

12:00 pm

Smoking:

Non-Smoking

Parking:

Self-Parking: $20.00 plus tax (Limited Parking)

Pets:

Service animals allowed: Yes
Pets allowed: No

Hotel Policies

Highlights

  • Located on the vibrant Condado area of San Juan, overlooking the Atlantic Ocean and Condado Lagoon
  • Just five minutes to historic Old San Juan and cruise piers
  • Walking distance to shopping, dining, museums, historic landmarks and recreational venues
  • Eight restaurants and bars on site
  • Water sports paradise for kayaking and paddling at the Condado Lagoon and snorkeling at the underwater reef
  • 10 minutes from Luis Muñoz Marín International Airport
  • One mile from the Puerto Rico Convention Center

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