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Amenities & Services

Make the Most Out of Your Stay at Condado Plaza

The Condado Plaza Hilton in San Juan, Puerto Rico offers a full range of upscale hotel amenities to meet the needs of our business and leisure guests.

Our exclusive oceanfront and lagoon-side setting makes us the perfect plunge point for exhilarating water sports, including snorkeling, kayaking and stand-up paddle boarding. The state-of-the-art fitness center will get your heart racing and our three lobby bars offer countless opportunities for sipping and socializing deep into the evening. A variety of restaurants and bars ensure a setting for every taste and occasion, while the four pools located throughout the grounds mean your next dip is always just a few steps away.

If you’re traveling with little ones, the children’s activities promise to keep them enthralled, and bicycle rentals and a paddle tennis table will make for some serious family bonding. When it’s time for Mom and Dad to sneak off for a little grownup fun, our professional babysitters offer peace of mind for a guilt-free shopping spree in Condado.

Guest amenities at The Condado Plaza Hilton include:

For Your Convenience

  • Audio/Visual Equipment and Support by PSAV
  • 19 Meeting Rooms
  • Outdoor Venues
  • Office Rental
  • Customized Group Web Page
  • Experienced Event Managers
  • Professional Catering Services

For Your Business Travel Convenience

  • HHonors Points & Miles
  • Preferred Rates for Corporate Accounts
  • Fax
  • Photocopying Service
  • Courier Service
  • 19 Meeting Rooms
  • 24-Hour Fitness Center

For Your Family's Comfort and Convenience

  • Children's Menu
  • Cribs
  • High Chairs
  • Toddler’s Pool

For Your Comfort and Convenience

  • Automated Teller (ATM)
  • Baggage Storage
  • Car Rental Desk
  • Clothing Store
  • Elevators
  • Gift Shop
  • Grab-n-Go and Convenience Store
  • Laundry/Valet Service
  • Nearby Public Bus Stop
  • Luggage Hold
  • Multi-Lingual Staff
  • In-Room Safety Deposit Box

For Your Fitness and Recreation Convenience

    • Beach
    • 24 Hour Fitness Center
    • Kayak, Pedal Boats, and Stand Up Paddle Boards Rental
    • Paddle Tennis Table
    • Pool

Hotel Policies

The Condado Plaza Hilton Hotel Policies


Resort Charge

$35.00 plus tax per night, per room.

Smoking Policy

The hotel is 100% Non-Smoking

Check-in / Check-out

Check-In Time: 4:00 pm
Check-Out Time: 12:00 pm

Minimum Age to Register



Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online. 


Hotel Currency: US Dollar
Accepted Payment Options:

  • American Express
  • Diner's Club
  • Discover
  • MasterCard
  • MasterCard (Canada)
  • Visa


Service animals allowed: Yes
Pets allowed: No 


Self Parking: $20.00 plus tax 

  • Secured Available 
  • Covered Available 
  • In/Out Privileges Available